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Privacy Policy


PRIVACY POLICY

Privacy Statement:

At Alliance Supply, we appreciate you are shopping with us for all your Industrial, Janitorial and Office Supply needs. We are committed to protecting our customer’s privacy. All personal information provided to Alliance Supply or Alliance Groups International, LLC is used only to process and fulfill orders. We keep this information private and protected with advanced encryption technology. Your personal information travels through a secured gateway system that is not accessible to outside users. It is important to us here at Alliance Supply that you know how information about you may be utilized. This privacy policy covers personally identifiable information and other visitor information collected on the web site. It does not cover information collected by Alliance Supply through any other means. Please take a moment to look over this privacy policy which we hope will address any questions you may have. We encourage you to contact us any time with questions or feedback.

The Information Collect and Use:

We request information from the user on our order form, new accounts, billings and purchase check out through our website. Alliance Supply collects the following personally identifiable information when customers register with us: Customer name, e-mail address, User ID and password, Billing address and telephone number, Shipping address and telephone number (if different from billing address), Job title, Federal Tax ID or SSN (DUNS # if an open account), Credit card information (optional), Other information needed to provide access to the site's applications or Alliance Supply's provision of products and services to you.

Credit card transactions are handled by a reputable payment processor. Our processor receives the information needed to verify and authorize your credit card prior to order fulfillment. Our processor is under strict obligation not to sell or share any of your personal information.

We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Alliance Supply collects information from our users at several different points on our website is collected. We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

When customers purchase products at our site, we retain information concerning those product purchases. In addition, from time to time, customers or other visitors to our site may be invited to voluntarily provide personally identifiable or other information and/or participate in one of our voluntary online surveys. These customers and other visitors are informed of the information we collect and how the information will be used before agreeing to provide this information or participate in these surveys.

Affiliate Programs and Alerts:

Our email communications will sometimes include "refer a friend" functionality that allows the recipient to forward the email to a peer. In these cases, the referrer's personal information is not disclosed and only the referral's e-mail address. For those wishing to become an affiliate we request name, company, address and contact information. In addition, we request the website that we will be affiliated with as well as information about the website and company structure for billing purposes. An email notification will be sent once the user's application has been reviewed along with instructions of how to tag and become an affiliate of Alliance Supply.

To better service our customers we offer an email notification system whereby customers provides us with their email and name and a target price for special offers which we will notify them by email when the item hits the target price and special offers.

Cookies:

A cookie is a small file stored on the user's hard drive containing information about the user. We use cookies to track your stay at our store. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Cookies are also used to assist customizing site information or in improving the performance or usability of the site For instance, by setting a cookie on our site, it will track the products you put in your shopping cart. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our personalization and customization features. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Alliance Supply also contracts with a third party data collection and reporting service by third party service to collect and analyze information regarding customers and other site visitors and their use of the site. The third party service may store data or use Cookies on our behalf to collect such information. The third party service is contractually prohibited from using information obtained in the course of providing these services to us in any manner other than solely for our business purposes. Some of our business partners use cookies on our site. However, we have no access to or control over these cookies.

You can adjust your computer browser settings so that you are informed when a Cookie is being placed on your browser. You can also set your browser to decline or accept all Cookies. However, you must accept Cookies if you need to access pages on the site that enable you to review or use your confidential account information. These Cookies are essential for site administration and security.

Legal Disclaimer and Sharing:

Alliance Supply may need to disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our website. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities and information that we reasonably believe to be unlawful.

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. From time to time, we provides personally identifiable information, such as customers' or other site visitors' product purchases and site browsing patterns, to vendors who are interested in knowing who is viewing their offerings. We occasionally makes personally identifiable information, such as customers' or other site visitors' names and addresses, available to reputable companies and organizations whose products and services might be of interest to you.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not, retain, share, store or use personally identifiable information for any secondary purposes.

We partner with certain third parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Anti-Spam Policy:

We do not send spam and our systems are scanned daily for viruses. In the event you received spam or viruses that appear to be from us at AllianceSupply.com, know that most likely, the email you received only appeared to be from our servers and used a trick known as spoofing to accomplish this. If you still believe that we may have sent something to you incorrectly, please forward all complaints to us.

Links:

This policy covers only information received or collected by Alliance Supply via the site. This web site contains links to other sites of third parties. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

Email and Service Update:

We sends emails to all customers regarding order status, which includes order confirmation, shipping information and other changes regarding the status of your order. You will receive administrative emails that are related to the primary usage of our service. You may not opt-out of these administrative emails. These administrative emails will not have any marketing, promotional or advertising material(s) in them. In continuation of our general privacy policy, we do not sell or share customer e-mails.

We also send the user site and service announcement updates, including product alerts. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Special Offers, Refer a Friend, Product Alerts, News Letters:

We send all new members a welcoming email to verify password and username. Established members will receive email information on products, services, special deals, product alerts and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Alliance Supply will automatically send the friend email inviting them to visit the site. We store this information for the sole purpose of sending emails. The friend may contact us to request the removal of this information from our database. Our email communications will sometimes include "refer a friend" functionality that allows the recipient to forward the email to a peer. In these cases, the referrer's personal information is not disclosed and only the referral's e-mail address.

If a user wishes to subscribe to our newsletters, we ask for contact information such as name and email address. The user can unsubscribe at any given time after subscribing to the newsletter

Access to Updating or Deleting Personal Information’s:

Alliance Supply offers you the ability to correct or change the information you submitted during registration at any time and as often as necessary. You can access and change it after signing in to your account and going to your account settings. Customers shall be responsible for keeping their contact information current and accurate and may do so by checking and, if necessary, modifying or deleting their profiles. Users who are experiencing problems or who have any questions about how our services work can contact us.

Choice of Opt-out:

Our users are given the opportunity to "opt-out" of having their information used for purposes not directly related to our site and/or to the third party service(s) the user requested at the point where we ask for the information. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by clicking or replying to unsubscribe in the subject line in the email.

Security, Credit Card Protection:

Making sure our customers feel secure is a top priority at Alliance Supply. We are committed to our customer's needs and are continually working toward setting and improving the security of our Site. We currently use a 128-bit SSL (secure socket layer) for the encryption of transactions on its web site. It encrypts all of your personal information, including credit card number, name, and address. Please remember, however, that you are responsible for maintaining the secrecy of your user IDs and passwords and absolute security on the Internet cannot be guaranteed.

Consent:

By your use of this site, you consent to this Policy.  Alliance Supply reserves the right to change this policy at any time.  All changes will be posted on this page.  Your continued use of the site will constitute your acceptance of such changes.  Check back regularly for updates to this policy and the latest privacy policy information’s.

                        
AllianceSupply.com, we are committed to providing our customers with a great online shopping experience. You can shop in comfort knowing that we acknowledge and respect your privacy rights.



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